Privacy Policy

When do we collect information from you?

  • When you fill in a contact form or sign-up form (through the website or on paper/card)
  • When you contact us by email, text, phone call or letter

We collect the following information

  • Name, address and contact details
  • Credit or debit card information (when you wish to make donations or obtain goods or services identified as payable)
  • Information you disclose in e-mails or letters you send to us, phone calls, via social media and face-to-face contact.

Special category information

  • We do not collect special category information.

The purposes we keep and process this information are

  • To establish and maintain your involvement with Masterbuilders Trust and to communicate with you by email, phone and other means.
  • To keep you informed by text and/or email and/or social media about Masterbuilders’s services, activities and events.
  • To collect donations and claim gift aid
  • To answer your inquiries
  • To help us to improve what we do and offer
  • To keep you informed of new developments we believe may be of interest to you.

How we keep and process your information

  • We will not share your information with others without your consent, unless it is to
    • Comply with any legal obligation, or
    • To enforce or apply any contract with you or others, or
    • To protect our rights, property or safety of our employees or others, or
  • We will keep information only as long as necessary (or until you ask us to remove and destroy it, if earlier) except that we may keep and process:
    • Payment information in order to process any payment you have authorised
  • We may combine information we collect with information we have lawfully collected from other sources.
  • We will email you only about things connected with Masterbuilders Trust, such as latest news, future events and funding opportunities, etc.
  • You may tell us to remove any of your information we hold at any time.
  • We use Mailchimp to communicate with you and you can find their privacy policies here:


Masterbuilders Trust is committed to compliance with UK GDPR rules.

What is a cookie?

Cookies are small data files that are placed into your web browser on your device (computer, smartphone, or tablet) when you visit a website.

Cookies contain information about your visits to a website and the purpose of cookies is to enable websites to remember you, your browsing habits, and when you visit it again in the future.

How do we use cookies?

We may transfer cookies to your device when you visit our website, which will act as a unique identifier to enable our system to recognise you. We use cookies to collect information in order to create an individual experience. The information gathered by cookies may be used by Masterbuilders Trust to analyse how you use the site, measure its effectiveness, identify any difficulties that you might experience , analyse trends and help make improvements to the website.

Some of the cookies enable you to use specific features on the website, allowing us to provide tailored content and store data such as user preferences. They may also be used to support our security measures.

Overall, cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies

Most web browsers automatically accept cookies, but you can modify this in your browser settings to decline cookies if you prefer. This may limit your experience on our website.

© 2014-2021 Masterbuilders Trust

By browsing our site, you agree to our use of cookies. For more info, click here to view our Privacy Policy.